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Urgent Care FAQs

Medical offices that call themselves urgent care may not be certified as one nor medically equipped to take care of medical problems that need urgent care medicine expertise. They will accommodate you on a walk-in basis to fill a vacancy in their schedule. Expect long wait times.

Such medical offices may refuse to see children and may not be open extended hours or on holidays or weekends. They may not have X-ray capability. They may refuse to suture lacerations or treat your child’s elbow dislocation or ankle fracture or other common urgencies, as they don’t have the expertise required for these medical conditions.

No. Statcare is NOT an emergency room. Read our blog regarding where to go – Urgent Care vs. Emergency Room. Statcare is an urgent care walk-in clinic.

Walk-in patients are “new” patients every time, and you need a unique skill-set to evaluate and treat such patients. Statcare is a true urgent care center run by professionals with years of experience in urgent medical care. In fact, Statcare is the first and only stand-alone certified urgent care center in Hicksville and its surrounding area.

Years ago, some companies got in the business of managing their own risk by hiring their own doctors and opening centers in Queens and Long Island. The goal of these Long Island and Queens medical groups was to align with insurance companies to keep costs down by tightly controlling referrals and service usage by their members.

To cut costs incurred by the plan’s members for ER visits, these Long Island medical groups made sure that their patients came back to them in a “urgent/walk-in area” instead of going to a local area hospital ER.

Patients, however, remained dissatisfied with the care services and eventually these centers had to be re-christened and their physicians were allowed to accept other patients outside of their contracted insurance companies.

However, even today their contractual and capitation obligations to minimize costs remains unchanged, as do the provider incentives of year-end bonuses.

Just like health plans, many retail pharmacy chains also run their own “walk-in” clinics. There isn’t much difference. They follow a strict and rigid protocol so as not to make clinical mistakes in patient care. Statcare professionals are highly experienced and well-trained and can handle any out-of-the-ordinary situation.

Retail clinics and immediate care clinics cannot. You either flow with the flow chart or you don’t. Also, like any publicly-traded company, a retail clinics’ loyalty is only to its stockholder. Statcare’s loyalty is to our patients. That’s the difference. When you come to get treated at Statcare, you are THE priority. Always. You can trust us with your health. You can now schedule a Telemedicine visit and get the same great care from the comfort of your home!

Other commonly used labels for urgent care centers:

  • Walk-in Clinic
  • Immediate Care
  • Minute Clinic Center
  • Minor Illness & Injury Center
  • 24-hour On-call Doctor/On-call Physician
  • On-call Doctor/ Physician
  • Now Care Facility
  • Prompt Care Clinic
  • Convenient Care Clinic
  • Express Care Center
  • Minor Medical Care
  • Ready Care Clinic
  • After Hours Urgent Care
  • Minor Emergency Care
  • Ready Care Clinic
  • Quick Care Center
  • Minute Care Center
  • 24-hour Walk-in Clinic
  • 24-hours Urgent Care
  • 24-hour Pediatric Urgent Care
  • 24-hr Urgent Care

Visit Our Services to discover the range of medical services we provide. At Statcare, we also offer on-the-job injury services to surrounding businesses and industries, hotels, restaurants, and office buildings. At Statcare, we provide a wide range of occupational medicine services, including pre-employment physicals, drug screens, and work comp back-to-work programs.

Many urgent care centers use a medical provider that bills out of networkfor their services. Statcare does not. Statcare does not have stockholders. On the other hand, many urgent care centers are backed by financial players such as private equity firms. Statcare does not have any such allegiance or alliance. Statcare is fully owned and operated by physicians. Statcare also offers Telemedicine visits so you can get treated from the comfort of your home!


232 W. Old Country Road
Hicksville, NY 11801

Monday – Friday: 8 am – 8 pm
Saturday – Sunday: 9 am – 5 pm
Holidays: 9 am – 3 pm

37-15 23rd Avenue
Astoria, NY 11105

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Saturday – Sunday: 9 am – 5 pm
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932 East 174th Street
Bronx, NY 10460

Monday – Friday: 8 am – 8 pm
Saturday: 9 am – 3 pm
Sunday: Closed
Holidays: 9 am – 3 pm

2063A Bartow Avenue
Bronx, NY 10475

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341 Eastern Parkway
Brooklyn, NY 11216

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80-10 Northern Boulevard
Jackson Heights, NY 11372

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Saturday – Sunday: 9 am – 5 pm
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715 9th Avenue Suite 1
New York, NY 10019

Monday – Friday: 9 am – 7 pm
Saturday: 9 am – 5 pm
Holidays: 9 am – 3 pm

Real-Time Customer Reviews

1/26/2021 01:22 PM
Very professional!!
1/26/2021 01:20 PM
Fast and the best service
1/26/2021 01:16 PM
Thank you very much for your excellent service .
1/26/2021 01:09 PM
1/26/2021 01:08 PM

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact Sharad Suri at or by phone at (917) 310-3371 Extension 288.